Pintours Tutorial: Apple UsersPlay Video
Hello, this is a tutorial to help you get setup on your first Pintour.
You will need to have the Pintours App installed:
You will be provided a tour code for the Pintours App that will have all the details of the tour, including all the stop locations, and the tour commentary.
You will need to setup your phones audio to play through the cars bluetooth or an aux cable.
First, download the app, and navigate to the first page.
When asked if you are a tour guide, say "I Just Want To See Some Tours "
Then once you enter the home page, go ahead and tap the camera button that says, "Enter Code or Scan" or go ahead and purchase a tour within the app
This will download the tour, and save it to your tours tab.
Once its downloaded, you can go ahead and tap the tour.
You will see another popup asking you to download the rest of the tour, please tap "Download Tour"
If you will not have internet during the tour, please download the maps as well, this will ensure that the maps still work, even without an internet connection.
Once you make a selection there, you will see a popup around Tour Audio Mode
If you prefer the best experience, just keep the "Tour Audio and Background Music" enabled. This will automatically play your audio and background music as you arrive to each stop.
• Tour Audio Only - Will only play the tour commentary, no background music will play.
• Manual Audio Mode - Only use this mode if you have a group leader or driver with you.
You can change these settings anytime in the app, by taping the button on the map that has an audio squiggle icon.
You can also change the GPS updates as well by tapping the speaker icon in the map.
After that, you will be at the overview page of all the stops, in order.
If you see a stop that you would like to skip, just tap the pin, the stop title, and tap remove stop.
You may see this popup
This will allow you to start the tour at the stop nearest to you.
We recommend you only use this, if its really needed.
Once your familiar with the tour and stops, you can start the tour.
You will see a button on the bottom right, that says, start the tour.
You can go ahead and test it out a few times, before starting the tour.
You will be able to preview all the stops, and their locations.
Once you start the tour, the tour's intro will play. Make sure to listen fully, as it will have key information about the tour.
You can restart the tour, by tapping stop, and tapping the tour once your ready to start again.
Once your next stop is set, the page will automatically load directions and navigate you to the stop's location. You may notice a green circle on the map, that is for you to enter.
The automatic playback will start once you enter that location.
If for any reason the automatic commentary does not play, you can tap the stop's pin, and tap the title to force it to play.
As each stop finishes, your app will load the next stop. If you need to skip a stop, you can tap "skip" and the tour will progress to the next stop.
Uber:If you are using the Uber Pass, make sure you have the uber app installed.
Once the app is installed, tap the Uber Voucher link sent to your email or phone.
Once that is setup, you will be able to start your Pintour, just open the Pintours app and start the tour.
You can order your uber to each stop by scrolling the cool info section and tapping uber
But make sure the uber voucher is selected for the payment option:
If its not there, just tap the payment options button and select the Pintours Voucher.
Our 24/7 support is always available at 844-958-2728. Don’t hesitate to text or call with any questions at anytime.
Our 24/7 support is always available at 844-958-2728. Don’t hesitate to text or call with any questions at anytime
• If the background music is playing, but the commentary is not playing.
• Make sure the app is open, and you are in the green circle
• Make sure the volume ringer on the side of your phone, is not on vibrate
• If it is still not working, just tap the pin and the title above it.
• Tour audio won’t load
• Make sure you are connected to the internet
• If still not working, contact Pintours